Contract Termintion Request (LEAVING GERMANY)

[kamlesh]

Hello Advisor

 My DSL contract   Customer number is ***

 My German is not so good so writing in English.

 It's fantastic Journey with Vodafone in Germany.

But I'm leaving Germany on 30.11.2018 Permanently and I want to terminate my DSL (Internal) contract.

Will you please be so kind and let me know how do I proceed?

I've tried to call but I cannot get through.

I've tried to go to the Vodafone store and they say it's not possible.

I have tried to submit via MyCable / MyVodafone.

There is only 1 month left to move on but now I have to cancel the contract and send the router back to the office

Please support.

Regards,
Kamlesh

Edit: @kamlesh customer number deleted and thread moved to right board

[Norman]

Hi @kamlesh,

sure it's possible to cancel your contract.

Note: You'll get one last bill in December for November.

Please send me a pm with the following data:

1 Your customer number

2 Your customer password or your complete adress, birthdate and last 4 digits of your IBAN

I'll come back to you asap.

Best regards,

Norman

[kamlesh]

hank You Norman for attending my request QUICKLY and Good Morning !, 

My customer Number is 

00194xxxxxx

My Address is  -    xxxxx

Date of Birth  --    xx.xx.xxxx

Last 4 digit of IBAN number is  -      xxxx

Thank you for your support. 

Edit: Personal data deleted. Regards, Norman

[Norman]

Thx kamlesh. I've send you an private message. 😉