Change my internet plan

[pknm]

Hi Team,

I was told I could change my plan after 1 year and want to switch to the basic plan.

I moved to a new apartment and they already provide Wifi. Is it possible to cancel this? Please let me know what are my options. 

[Seb4sti4n]

Hello @pknm,

I will check this for you.

Please send me a private message with you customer number and your customer password.

Best Regards

Sebastian