1

Frage

2

Antwort

3

Lösung

Cannot change adress for DSL Account - First Name blank
PSmit
Smart-Analyzer
Smart-Analyzer

Hi,

 

I cannot change my adress in MyVodafone. It seems that the first name is not filled in on my contact info and I cannot seem to add it.

 

I have already ordered the DSL line to be moved.

 

Thx for the assistance in advance.

 

image.png

 

@PSmit Edit: Moved from Kabel to DSL.

3 Antworten 3
Jens-K
Moderator:in
Moderator:in

Hi PSmit,

 

we are happy to help you here.

 

You opened your thread in our cable board.

 

But you said that you are using DSL.

 

So what kind of line do you use? DSL or cable? What is the name of your tariff?

 

Regards,

Jens

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PSmit
Smart-Analyzer
Smart-Analyzer

Hi @Jens-K 

Ah, I did'nt see that. I have an DSL connection as stated.

Kind regards,

Pierre Smit

Jens-K
Moderator:in
Moderator:in

Hi PSmit,

 

I will have a look into this.

 

Please send me a private message.

 

I need your correct data, the customer number and customer password.

 

Regards,

Jens

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