CallYa charged multiple times

[bogdand]

Hi,

I charged my CallYa prepaid number yesterday but there was an error in the process. I was charged 3 times the amount, but my account only received two of the charges.

What can I do to fix this?

Regards,

Bogdan

[doreen-123]

Hello,

send me the affected number by PM (left click on my name and then right on "Send this user a private message"), then I can check your concerns. Please inform with which way you have made the charge.
 
Best regards

Doreen-123