Refund for the hotspot ticket contract

[jleung]

Hi there,
I purchased a one week hotspot ticket (with another week auto-renewal) for WLAN to use in my home while I wait for the technician to come install my Vodafone connection. It worked (poorly) for one day and then stopped working completely, I'd like to cancel the contract and get a refund if possible.

Thank you

[jleung]

Hi there,
I purchased a one week hotspot ticket (with another week auto-renewal) for WLAN to use in my home while I wait for the technician to come install my Vodafone connection. It worked (poorly) for one day and then stopped working completely, I'd like to cancel the contract and get a refund if possible.

[jleung]

Thank you

[Stephan]

Hi jleung,

and welcome to our Community.

Was it just this one hotspot that didn't work? Have you ever tried to connect to another hotspot?

Regards

Stephan