I am hoping Andreas Laukenmannr will find the opportunity to read this. The purpose of this message is not to just highlight my personal issue but to address my broader concerns with Vodafone's Kabel service in Germany.
Like many, I have spent an a...
I have been trying to call vodafone for 8 day to complain I have no internet. I have called over 40 times. The customer service team have told me they are not allowed to speak English. The sales team sold me the kabel service in perfect English and t...
Hi, can you explain why you are refusing to send me out a returns slip? That is my question. Please take into account the previous slip you sent was for another router. Can you please clarify so I understand and I have a recorded note of why you're ...
Why would you not send me a label? I'm having to close my account and send back a router as your engineers couldn't resolve the issue with my internet. You said "another label". I might point out, this is "another router". As discussed the previous...
This was for the first router which you told me to send back, I've already sent that router back. I now need another returns label for the 2nd router, this is the last router left , so I can close down my account.
Hi Manu, it looks like my internet white light is back on. Im about to put the router in a box to send back, but then I noticed its got a white light now, My internet has been disconnected, so there is no way for me to test. Is there anyway you can t...
