Monthly hotspot ticket error

[Agittt]

I am in Germany for work.I bought a 1 month hotspot ticket on 29.05.2023.I cannot connect as of 02.06.2023.I request a refund or a solution to the problem.

I do not know German and English, I will be glad if you contact me in Turkish for communication.

[Pierre35]

Hello @Agittt  ,

nice that you are contacting us.

Since this is a customer-help-customer forum, please contact us through our contact channels. If you have an account on Facebook or Twitter, you are welcome to contact our colleagues via PN or DM. However, we only offer support in English or German.

Kind regards

Pierre35