Two days ago I have successfully purchased a weekly ticket on my phone and managed to use it for a couple of hours right after. The next day (yesterday) after coming back from work, I connected again to the hotspot and it asked to login. When I clicked on that, it redirected me to the Ticket purchase webpage... I tried loging in to see my purchased tickets but they disappeared. I have the confirmation email from the purchase as well as the transcation on the bank. I just couldn't find any way of having internet access again. I really need help or a refund, because I bought this ticket for a whole week and I only managed to use it for a couple of hours.
