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new cable internet customer , no internet
irbam
Forum-Checker
Forum-Checker

hi , i am a new customer  (stuttgart , eislingen fills), my cable internet starter pack has arrived today. I setup modem according to instructions . I got white led on internet ,wifi and power. I have waited 1 hour for connectioon and nothing happened . I have been waiting about 3 hours now , i turn on and off the modem also restarted the modem , no go. 

 

 

What should i do ?

 

Thank you.

3 Antworten 3
Kurtler
SuperUser
SuperUser

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

 

Best regards Kurt

Bitte keine Anfragen über PN stellen!
ZeroTheDruid
Smart-Analyzer
Smart-Analyzer

I am living nearby (72070). I have already used Vodafone Kabel for a year. This afternoon on till now, I don't have internet signal. So it might not be the problem of the device but just no internet signal.

Kurtler
SuperUser
SuperUser

As already written above, there is no longer any support here in the forum.

Bitte keine Anfragen über PN stellen!