Vodafone wifi not working again

[RohanBajaj]

Hi @Tobias  /  @ERFD  / Vodafone Team, 

I had earlier raised a ticket for Vodafone wifi not working -  https://forum.vodafone.de/t5/St%C3%B6rungsmeldung-Internet-TV/Vodafone-Cable-wifi-not-working-since-...

The issue was fixed on Saturday and today, a couple of hours earlier, the wifi stopped working again. Can the above ticket please be re-opened? Request you to please get the issue checked on priority as both me and my wife are working from home and are severely impacted because of the internet not working.

Thanks and Regards,

Rohan

Edit: @RohanBajaj  Moved in the right board. Best regard Kurtler

[Tobias]

Hey,

well, via lan works? We could try to swap the device, maybe somethings faulty there.

Regards

Tobias

[RohanBajaj]

Hi @Tobias ,

Thank you for your reply. 

Wifi began to work fine on restarting the router. Request you to keep this ticket open for couple of days as we saw this issue couple of times. We can swap the device if it gives same issue again. If it continues to work fine, we can close this ticket in couple of days and stick with the existing device.

Thanks and Regards,

Rohan

[Tobias · Accepted solution]

Hey,

yeah, give me a sign when u tested it 🙂

Regards

Tobias

[RohanBajaj]

Marked the solution as accepted since wifi has been working fine now. Thanks @Tobias 🙂 

[Moni_GK]

Hello RohanBajaj,

I am happy to read this. May I close here then?

Greetings Moni

[RohanBajaj]

Hi @Moni_GK ,

Yes this can now be closed. Thanks a lot for checking.

Regards,

Rohan

[Tobias]

Hey,

alright, then we gonna close this 😉

Regards

Tobias