Vodafone internet cable connection broken

[rajnai]

Dear All,

I am a new Vodafone customer and received the Vodafone wifi-6 device. I tried to configure the device but did not get the internet then I called customer service and they send one engineer and after so much struggle he identified the issue. He said the issue is with cable. Your cable at the street is broken and that needs to be repaired, it will take 3-4 weeks or more. I was tense and hence I had terminated the contract. Post that thought to search for other service providers but their internet charges are high. Again I called the customer support team and told them to continue or resume my contract then they have taken my request. Still waiting to resolve my cable issue. Can you please take my request to repair the cable issue as soon as possible? 

Thanks and Regards,

Rajesh 

[pRo-Marco]

Hi Rajesh,

sorry the solution takes such a long time Do you also have a Vodafone-SIM? We could give you some free extra data-volume for the time.

Please send me your name, address, day of birth and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco