Problem mit Verbindung zu WoW Server

[pr0cz]

Hallo,

ich habe seit geraumer Zeit Probleme mit Package Losses die wohl durch eine Verbindung bei den Hops zum WoW Server auftreten. Können Sie mir weiterhelfen? Download und Upload sind im Speedtest ohne Probleme, sowie alle anderen Internetdienste die ich nutze. Lediglich diese Verbindung erzeugt ingame die sogenannten "Welt" Latenz von 500-3000ms und stark schwankend. Habe auch schon mehrere Endgeräte ausgenutzt, bei allen dasselbe Problem.

Anbei die Traceroute + MTR + Ping von https://eu-looking-glass.battle.net/ bei der das Problem vielleicht ersichtlich wird (75% Package Loss).

TRACEROUTE:
traceroute to 91.67.189.33 (91.67.189.33), 15 hops max, 60 byte packets
1 Blizzard Blizzard 3.919 ms 3.876 ms 3.872 ms
2 * * *
3 137.221.66.46 (137.221.66.46) 1.109 ms 1.133 ms 1.134 ms
4 137.221.78.52 (137.221.78.52) 742.995 ms 743.005 ms 743.007 ms
5 137.221.65.74 (137.221.65.74) 1.747 ms 1.769 ms 1.770 ms
6 137.221.78.32 (137.221.78.32) 3.762 ms 2.629 ms 2.593 ms
7 AMDGW2.arcor-ip.net (80.249.208.123) 2.582 ms 5.562 ms 5.610 ms
8 145.254.1.215 (145.254.1.215) 14.590 ms 11.161 ms 11.146 ms
9 145.254.3.81 (145.254.3.81) 15.601 ms 15.694 ms 15.700 ms
10 ip5886c227.static.kabel-deutschland.de (88.134.194.39) 19.379 ms 19.393 ms 19.513 ms
11 ip5886d901.static.kabel-deutschland.de (88.134.217.1) 16.944 ms 15.785 ms 15.747 ms
12 ip5b43bd21.dynamic.kabel-deutschland.de (91.67.189.33) 30.244 ms 25.795 ms 25.720 ms

15/12/2022 17:30:24 UTC
--------------------

TRACEROUTE:
traceroute to 91.67.189.33 (91.67.189.33), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.964 ms 1.809 ms 1.807 ms
2 * * *
3 137.221.66.46 (137.221.66.46) 0.620 ms 0.650 ms 0.656 ms
4 137.221.78.52 (137.221.78.52) 604.718 ms 604.722 ms 824.674 ms
5 137.221.65.74 (137.221.65.74) 1.751 ms 1.756 ms 1.749 ms
6 137.221.78.32 (137.221.78.32) 1.666 ms 1.065 ms 1.398 ms
7 AMDGW2.arcor-ip.net (80.249.208.123) 1.947 ms 2.709 ms 2.835 ms
8 145.254.1.215 (145.254.1.215) 12.533 ms 12.536 ms 12.536 ms
9 145.254.3.81 (145.254.3.81) 15.063 ms 15.084 ms 15.082 ms
10 ip5886c227.static.kabel-deutschland.de (88.134.194.39) 15.963 ms 16.199 ms 15.800 ms
11 ip5886d901.static.kabel-deutschland.de (88.134.217.1) 16.307 ms 15.615 ms 15.733 ms
12 ip5b43bd21.dynamic.kabel-deutschland.de (91.67.189.33) 24.665 ms 26.050 ms *

15/12/2022 17:30:24 UTC
--------------------

PING:
PING 91.67.189.33 (91.67.189.33) 56(84) bytes of data.
64 bytes from 91.67.189.33: icmp_seq=1 ttl=52 time=24.7 ms

--- 91.67.189.33 ping statistics ---
4 packets transmitted, 1 received, 75% packet loss, time 2999ms
rtt min/avg/max/mdev = 24.795/24.795/24.795/0.000 ms

15/12/2022 17:30:24 UTC
--------------------

TRACEROUTE:
traceroute to 91.67.189.33 (91.67.189.33), 15 hops max, 60 byte packets
1 * * *
2 * * *
3 * * *
4 * * *
5 * * *
6 * 137.221.78.34 (137.221.78.34) 1.050 ms 1.053 ms
7 AMDGW2.arcor-ip.net (80.249.208.123) 1.832 ms 1.855 ms 1.956 ms
8 145.254.1.215 (145.254.1.215) 11.298 ms 11.328 ms 11.334 ms
9 145.254.3.81 (145.254.3.81) 14.930 ms 15.061 ms 15.096 ms
10 ip5886c227.static.kabel-deutschland.de (88.134.194.39) 16.008 ms 16.234 ms 16.381 ms
11 ip5886d901.static.kabel-deutschland.de (88.134.217.1) 15.958 ms 16.100 ms 15.659 ms
12 ip5b43bd21.dynamic.kabel-deutschland.de (91.67.189.33) 25.463 ms 25.168 ms 25.141 ms

15/12/2022 17:30:26 UTC
--------------------

PING:
PING 91.67.189.33 (91.67.189.33) 56(84) bytes of data.
From 37.244.16.56 icmp_seq=3 Destination Host Unreachable
64 bytes from 91.67.189.33: icmp_seq=4 ttl=52 time=1084 ms

--- 91.67.189.33 ping statistics ---
4 packets transmitted, 1 received, +1 errors, 75% packet loss, time 2999ms
rtt min/avg/max/mdev = 1084.814/1084.814/1084.814/0.000 ms

15/12/2022 17:30:24 UTC
--------------------

TRACEROUTE:
traceroute to 91.67.189.33 (91.67.189.33), 15 hops max, 60 byte packets
1 37.244.50.147 (37.244.50.147) 1.089 ms 1.535 ms 1.697 ms
2 * * *
3 137.221.66.34 (137.221.66.34) 0.510 ms 0.534 ms 0.534 ms
4 137.221.77.82 (137.221.77.82) 12.490 ms 12.545 ms 12.546 ms
5 * * *
6 137.221.78.34 (137.221.78.34) 10.045 ms 9.739 ms 9.744 ms
7 AMDGW2.arcor-ip.net (80.249.208.123) 10.509 ms 10.970 ms 10.922 ms
8 145.254.1.111 (145.254.1.111) 13.889 ms 14.378 ms 14.106 ms
9 145.254.3.55 (145.254.3.55) 14.632 ms 14.466 ms 14.686 ms
10 ip5886c0ac.static.kabel-deutschland.de (88.134.192.172) 21.002 ms 21.036 ms 16.545 ms
11 ip5886d909.static.kabel-deutschland.de (88.134.217.9) 18.181 ms 18.138 ms 18.028 ms
12 ip5b43bd21.dynamic.kabel-deutschland.de (91.67.189.33) 25.967 ms 35.322 ms 34.877 ms

15/12/2022 17:30:29 UTC
--------------------

PING:
PING 91.67.189.33 (91.67.189.33) 56(84) bytes of data.
64 bytes from 91.67.189.33: icmp_seq=1 ttl=52 time=21.6 ms

--- 91.67.189.33 ping statistics ---
4 packets transmitted, 1 received, 75% packet loss, time 3001ms
rtt min/avg/max/mdev = 21.604/21.604/21.604/0.000 ms

15/12/2022 17:30:28 UTC
--------------------

PING:
PING 91.67.189.33 (91.67.189.33) 56(84) bytes of data.
64 bytes from 91.67.189.33: icmp_seq=1 ttl=53 time=33.2 ms
64 bytes from 91.67.189.33: icmp_seq=2 ttl=53 time=27.8 ms
64 bytes from 91.67.189.33: icmp_seq=3 ttl=53 time=29.6 ms

--- 91.67.189.33 ping statistics ---
4 packets transmitted, 3 received, 25% packet loss, time 3005ms
rtt min/avg/max/mdev = 27.811/30.224/33.225/2.249 ms

15/12/2022 17:30:31 UTC
--------------------

TRACEROUTE:
traceroute to 91.67.189.33 (91.67.189.33), 15 hops max, 60 byte packets
1 37.244.50.131 (37.244.50.131) 1.522 ms 1.729 ms 2.180 ms
2 * * *
3 137.221.66.36 (137.221.66.36) 0.394 ms 0.414 ms 0.415 ms
4 137.221.77.56 (137.221.77.56) 9.579 ms 9.595 ms 9.593 ms
5 * * *
6 137.221.78.34 (137.221.78.34) 10.457 ms 10.081 ms 10.058 ms
7 AMDGW2.arcor-ip.net (80.249.208.123) 11.075 ms 12.527 ms 12.489 ms
8 145.254.1.111 (145.254.1.111) 15.855 ms 15.606 ms 15.591 ms
9 145.254.3.55 (145.254.3.55) 15.085 ms 14.675 ms 14.641 ms
10 ip5886c0ac.static.kabel-deutschland.de (88.134.192.172) 16.371 ms 16.043 ms 16.051 ms
11 ip5886d909.static.kabel-deutschland.de (88.134.217.9) 18.421 ms 17.962 ms 18.388 ms
12 ip5b43bd21.dynamic.kabel-deutschland.de (91.67.189.33) 25.784 ms * *

15/12/2022 17:30:35 UTC
--------------------

MTR:
Start: Thu Dec 15 17:30:24 2022
HOST: ams1b-admin-looking-glass-back01 Loss% Snt Last Avg Best Wrst StDev
1.|-- Blizzard 0.0% 10 299.8 160.9 0.8 1300. 411.3
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3.|-- 137.221.66.46 0.0% 10 178.6 136.4 0.3 1181. 371.3
4.|-- 137.221.78.52 0.0% 10 1393. 895.3 23.1 2177. 592.9
5.|-- 137.221.65.74 10.0% 10 61.2 125.9 0.8 1063. 352.3
6.|-- 137.221.78.32 10.0% 10 2.5 115.8 1.1 1004. 333.4
7.|-- AMDGW2.arcor-ip.net 10.0% 10 2.4 107.1 1.9 946.8 314.9
8.|-- 145.254.1.215 10.0% 10 11.7 110.1 11.1 897.0 295.1
9.|-- 145.254.3.81 10.0% 10 14.8 107.1 14.8 841.9 275.6
10.|-- ip5886c227.static.kabel-deutschland.de 10.0% 10 16.3 102.0 16.0 784.0 255.8
11.|-- ip5886d901.static.kabel-deutschland.de 10.0% 10 16.1 94.8 15.6 725.1 236.3
12.|-- ip5b43bd21.dynamic.kabel-deutschland.de 80.0% 10 27.6 852.7 27.6 1677. 1166.8

15/12/2022 17:30:24 UTC
--------------------

MTR:
Start: Thu Dec 15 17:30:24 2022
HOST: ams1a-admin-looking-glass-back01 Loss% Snt Last Avg Best Wrst StDev
1.|-- Blizzard 40.0% 10 1.2 41.1 1.0 239.9 97.4
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3.|-- 137.221.66.42 30.0% 10 0.8 136.9 0.4 954.5 360.5
4.|-- 137.221.78.48 30.0% 10 1243. 741.0 12.8 1254. 469.1
5.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
6.|-- 137.221.78.34 30.0% 10 1.0 76.5 1.0 526.0 198.2
7.|-- AMDGW2.arcor-ip.net 30.0% 10 2.2 67.9 1.9 402.8 148.1
8.|-- 145.254.1.215 0.0% 6 11.6 11.3 10.8 11.7 0.0
9.|-- 145.254.3.81 0.0% 6 14.7 14.8 14.6 15.2 0.0
10.|-- ip5886c227.static.kabel-deutschland.de 0.0% 6 16.0 16.3 16.0 17.3 0.4
11.|-- ip5886d901.static.kabel-deutschland.de 0.0% 6 16.5 16.3 15.9 16.8 0.0
12.|-- ??? 100.0 6 0.0 0.0 0.0 0.0 0.0

15/12/2022 17:30:24 UTC
--------------------

MTR:
Start: Thu Dec 15 17:30:26 2022
HOST: ams1b-admin-looking-glass-back01 Loss% Snt Last Avg Best Wrst StDev
1.|-- Blizzard 10.0% 10 1.9 129.2 0.7 1077. 356.6
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3.|-- 137.221.66.46 10.0% 10 0.3 108.1 0.2 958.1 318.8
4.|-- 137.221.78.52 10.0% 10 764.2 785.6 19.8 1954. 556.7
5.|-- 137.221.65.74 10.0% 10 0.9 100.6 0.8 840.7 278.0
6.|-- 137.221.78.32 10.0% 10 1.0 91.2 1.0 782.0 259.2
7.|-- AMDGW2.arcor-ip.net 10.0% 10 1.6 90.6 1.6 723.6 238.3
8.|-- 145.254.1.215 10.0% 10 11.5 85.2 9.4 673.8 220.7
9.|-- 145.254.3.81 0.0% 10 15.0 235.8 14.5 1621. 522.4
10.|-- ip5886c227.static.kabel-deutschland.de 0.0% 10 16.3 226.2 16.0 1563. 499.9
11.|-- ip5886d901.static.kabel-deutschland.de 10.0% 10 16.6 235.5 15.6 1504. 502.1
12.|-- ip5b43bd21.dynamic.kabel-deutschland.de 90.0% 10 1461. 1461. 1461. 1461. 0.0

15/12/2022 17:30:26 UTC
--------------------

PING:
PING 91.67.189.33 (91.67.189.33) 56(84) bytes of data.

--- 91.67.189.33 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

15/12/2022 17:30:37 UTC
--------------------

MTR:
Start: Thu Dec 15 17:30:28 2022
HOST: cdg1b-admin-looking-glass-back01 Loss% Snt Last Avg Best Wrst StDev
1.|-- 37.244.50.147 0.0% 10 6.0 2.1 0.8 6.1 2.1
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3.|-- 137.221.66.34 0.0% 10 0.6 0.6 0.4 0.8 0.0
4.|-- 137.221.77.82 0.0% 10 9.8 26.8 9.6 81.5 28.7
5.|-- 137.221.65.93 90.0% 10 14876 14876 14876 14876 0.0
6.|-- 137.221.78.34 0.0% 10 10.1 15.2 9.8 58.5 15.2
7.|-- AMDGW2.arcor-ip.net 0.0% 10 10.8 10.9 10.5 11.3 0.0
8.|-- 145.254.1.111 0.0% 10 14.4 14.2 13.5 15.3 0.3
9.|-- 145.254.3.55 0.0% 10 14.8 14.6 14.4 14.8 0.0
10.|-- ip5886c0ac.static.kabel-deutschland.de 0.0% 10 17.6 18.5 16.3 31.5 4.6
11.|-- ip5886d909.static.kabel-deutschland.de 40.0% 10 18.3 18.4 18.2 18.6 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

15/12/2022 17:30:28 UTC
--------------------

TRACEROUTE:
traceroute to 91.67.189.33 (91.67.189.33), 15 hops max, 60 byte packets
1 37.244.50.131 (37.244.50.131) 1.486 ms 2.412 ms 2.446 ms
2 * * *
3 137.221.66.36 (137.221.66.36) 0.455 ms 0.516 ms 0.511 ms
4 137.221.77.56 (137.221.77.56) 9.797 ms 9.847 ms 9.851 ms
5 * * *
6 137.221.78.34 (137.221.78.34) 9.836 ms 10.146 ms 10.124 ms
7 AMDGW2.arcor-ip.net (80.249.208.123) 10.561 ms 10.503 ms 10.486 ms
8 145.254.1.111 (145.254.1.111) 14.766 ms 14.260 ms 14.265 ms
9 145.254.3.55 (145.254.3.55) 14.537 ms 14.555 ms 14.569 ms
10 ip5886c0ac.static.kabel-deutschland.de (88.134.192.172) 16.242 ms 16.241 ms 16.084 ms
11 ip5886d909.static.kabel-deutschland.de (88.134.217.9) 17.933 ms 17.735 ms 18.092 ms
12 * * *
13 * * *
14 * * *
15 * * *

15/12/2022 17:30:40 UTC
--------------------

PING:
PING 91.67.189.33 (91.67.189.33) 56(84) bytes of data.

--- 91.67.189.33 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

15/12/2022 17:30:42 UTC
--------------------

MTR:
Start: Thu Dec 15 17:30:32 2022
HOST: cdg1b-admin-looking-glass-back01 Loss% Snt Last Avg Best Wrst StDev
1.|-- 37.244.50.147 0.0% 10 0.9 1.5 0.8 3.8 0.9
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3.|-- 137.221.66.34 0.0% 10 0.6 0.6 0.4 0.8 0.0
4.|-- 137.221.77.82 0.0% 10 9.9 16.9 9.7 41.7 12.4
5.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
6.|-- 137.221.78.34 0.0% 10 10.2 14.7 9.8 32.4 9.1
7.|-- AMDGW2.arcor-ip.net 0.0% 10 11.6 11.1 10.7 11.6 0.0
8.|-- 145.254.1.111 0.0% 10 14.9 14.7 13.1 17.5 1.0
9.|-- 145.254.3.55 0.0% 10 15.3 14.7 14.5 15.3 0.0
10.|-- ip5886c0ac.static.kabel-deutschland.de 0.0% 10 16.5 16.5 16.3 16.6 0.0
11.|-- ip5886d909.static.kabel-deutschland.de 30.0% 10 18.4 18.4 18.0 18.7 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

15/12/2022 17:30:32 UTC
--------------------

MTR:
Start: Thu Dec 15 17:30:39 2022
HOST: cdg1a-admin-looking-glass-back01 Loss% Snt Last Avg Best Wrst StDev
1.|-- 37.244.50.131 0.0% 10 1.1 1.0 0.8 1.4 0.0
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3.|-- 137.221.66.36 0.0% 10 0.4 0.4 0.3 0.7 0.0
4.|-- 137.221.77.56 0.0% 10 9.6 16.6 9.6 57.1 15.8
5.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
6.|-- 137.221.78.34 0.0% 10 9.9 11.3 9.7 24.8 4.7
7.|-- AMDGW2.arcor-ip.net 0.0% 10 11.0 10.9 10.6 11.2 0.0
8.|-- 145.254.1.111 0.0% 10 14.7 14.2 13.4 15.3 0.5
9.|-- 145.254.3.55 0.0% 10 14.3 14.4 14.2 14.8 0.0
10.|-- ip5886c0ac.static.kabel-deutschland.de 0.0% 10 16.3 16.4 16.3 16.7 0.0
11.|-- ip5886d909.static.kabel-deutschland.de 0.0% 10 17.7 18.2 17.7 18.6 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

15/12/2022 17:30:39 UTC
--------------------

[Claudia]

Hallo pr0cz,

was hat die Prüfung Deines Anschlusses über einen unserer Kontaktkanäle ergeben? Mit den Infos aus dem Thread Alles rund um Störungsmeldungen kann Dir die Community vielleicht noch ein paar Hinweise geben.

Viele Grüße,

Claudia