No internet since 18/10/2021

[andrewbbqq]

I ordered a vodafone modem last week and it works find. However, from 18/10 the modem receive no internet, the internet light of the modem keep flashing red since then. Please help.

[Claudia]

Hello andrewbbqq,

does the outage still persist? What is your postal code? Which router did you get from us?

Kind regards,

Claudia