Internet very unstable

[AndresBonilla]

Since Friday (28.01),the Internet has been very unstable, cutting off regularly for long periods of time. Tried turning off and on the modem, it comes back for some minutes and the problem comes back after a short while. 

I live in 12055. 

[Tina]

Good evening Andreas,

for a closer look send me the following informations in a private message:

full name

date of birth

address

customer number

Write a short reply here afterwards.

Best regards

Tina