Internet problem and contract termination
Kemerios
Netzwerkforscher
Netzwerkforscher

I got my internet connection on 30 or 31st of december from there i had internet for exactly 2 week after it broke. A technisian came and fixed it and it worked fine for 1 week exactly. Now one month passed that i don't have an internet connection and i have to call for a technisian again to fix it. Is it how it's going to be? 1 week internet and 1 month no internet? If vodafone can't provide me with stable internet connection i don't want any and on top of that i want to terminate my contract.

3 Antworten 3
Jana478
Administrator:in
Administrator:in

Hello Kemerios,

 

I am sorry that your connection did not work as it should.

 

The technician has left a message that the amplifier has been replaced and everything is now working, is that right? Do you have a good connection now?

 

Many greetings

Jana

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Actually no, not even a day passed and i don't have internet again AND the worst thing is i paid vodafone yesterday. This is the third time it breaks and i'm done no technician will come again, just terminate the connection and i'm gone.

Jana478
Administrator:in
Administrator:in

Hello Kemerios,

 

 

At the moment I see your modem online with good values. Can you please describe in more detail what is not working and what are the current LAN test results?

 

I want to help you, but I need some more information.

 

Many greetings Jana

 

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