Internet Red LED Blinking - 8 days without internet

[FabioSilva]

Hello,

I am a new customer for Vodafone cable.
I received the router at 05.07.2022 and connected it.

Since then, The Internet red light keeps flashing with no internet. I activated my account using the activation code but I still has no internet. 

I tried to reset the router, unplug the power, change the plug and check the wall data plug. 

I still have no internet. I tried to talk with the support without sucess since i couldn't find t a english speaker to talk with.

Could you help me with this?

[Moni_GK]

Hello FabioSilva,

if the router does not come online on its own, then in most cases a technician will have to come out.

I'll be happy to take a look at it.

Please send me a PN with your customer data (name, address, customer number and date of birth).

Then please contact me again here when you have sent me the data.

Best regards

Moni