I have no connection for a week
Sevinc11
Daten-Fan
Daten-Fan

Hello, 

Its been a week that I have lost my internet connection. 

First I called vodafone kunden service and they told me they increrased the speed and fixed the internet problem. And the resposible person added that my internet connection will be fine in 2 days, 

Its been 4 days and I have still no internet connection. 

This time my flatmate called costumer service and kunden costumer service told him that there is a problem with the cables and they cannot tell when the internet connection will be provided again. 

Its been a week, we have no internet connection and continue paying per month for no connection. 

I dont know if someone can help me, what is this ?? is this service ??

1 Antwort 1
Jana478
Administrator:in
Administrator:in

Hello Sevinc11,

 

We will of course help you and check why it is taking so long, please write in which postcode area you live?

 

Greetings Jana

 

Bewertet hilfreiche Beiträge mit Likes!