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E-Mail für technischen Support. Email for tecnical support.
hismayilov
Netzwerkforscher
Netzwerkforscher

Could you please suggest a technical support email?

 

could you please suggest an email for technical support?

 

Over the phone the support team is unable to provide an adequate response. One of them sent me the same modem again, another asked me to extend my contract with a new modem (WHY???), another told me that he was activating my internet. :O. I have been using Vodafone (aka Mist) internet for more than a year. What are you activating?
In the meantime, my new station also randomly restarts and errors are logged in the modem.
I'm looking for someone from the support team who has a real solution.
1. Reset is not the solution.
2. Sending the same modem is not a solution.
3. Asking me to extend my contract is no solution other than a money trap.

 

So I'm looking for the support team email address.

----------------

 

on phone support team is not capable of providing a proper answer, one of them sent me again same modem, another one asked me to extend my contract with a new modem(WHY???), another one told me that he is activating my Internet. :O. I am using Vodafone (aka crap ) internet for more than 1 year, what are you activating?
meanwhile, my new station also restarts itself randomly, and man error logs in modem.
I am looking for someone from the support team to have a real solution.
1. Reset is not the solution.
2. Sending the same modem is not the solution.
3. Asking me to extend my contract is not a solution other than money trap.

 

 

So I am looking for the email address of the support team. 

 

 

3 Antworten 3
Kurtler
SuperUser
SuperUser

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via WhatsApp 

Best regards Kurt

Bitte keine Anfragen über PN stellen!

Nope, Whatsapp replies only in German.

and more then 2 weeks i am trying to communicate with Vodafone, no success. 

 

Kurtler
SuperUser
SuperUser

I don't know of any other way to contact support in English. In any case, there is no longer any support here in the forum.

Bitte keine Anfragen über PN stellen!