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Cable internet not working after activation
ijgl87
Daten-Fan
Daten-Fan

Kundennummer: XXXXXXXXX

Vertragsnummer: XXXXXXXXX

 

Good day, 

 

I started an internet cable contract in Flinstbach, Bayern, Germany, but the router doesnt connect to internet after installation and  using the activation code in the letter I received (Power/Cable light flashing green without change). I have followed all online troubleshooting with no success and kindly request assistance.

 

Yours truly,

 

Edit: @ijgl87 Personal information removed. Best regards Kurtler

 

2 Antworten 2
natas666
Giga-Genie
Giga-Genie

there is no official support in the community since half a year or something like that.

so u will have 2 contact the support otherwise.

 

if connected correctly, a technician has 2 come 2 your house!

the router has no signal

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

 

Best regards Kurt

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