Cable connection down

[DimVel87]

Hello,

My cable internet connection has been down since 22:00 on 24/8. "Phone" light blinks red on router. My postcode is 65760. This is what the Netz-Assistent chatbot gives me:

Can you please provide an update? When will the connection be restored?

Thanks

[MariaK · Accepted solution]

Hello DimVel87,

we moderators no longer offer individual support here via the forum.

But we are happy to help you. For this we need personal information from you.

Please contact us via one of the following channels:

Your contact to Vodafone - Vodafone Community

Facebook service page at www.facebook.com/vodafoneDEservice

Twitter service page at www.vod.af/vfservice

Or via WhatsApp chat at 0172 1217212

Network Assistant: https://vod.af/DerNetzAssistentHilft1

Thank you.