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Cable connection down
DimVel87
Daten-Fan
Daten-Fan

Hello,

My cable internet connection has been down since 22:00 on 24/8. "Phone" light blinks red on router. My postcode is 65760. This is what the Netz-Assistent chatbot gives me:

Screenshot 2023-08-26 075951.png

Can you please provide an update? When will the connection be restored?

Thanks

1 Akzeptierte Lösung

Akzeptierte Lösungen
MariaK
Moderator:in
Moderator:in

Hello DimVel87,

 

we moderators no longer offer individual support here via the forum.

But we are happy to help you. For this we need personal information from you.

 

Please contact us via one of the following channels:

 

Your contact to Vodafone - Vodafone Community

 

Facebook service page at www.facebook.com/vodafoneDEservice

Twitter service page at www.vod.af/vfservice

Or via WhatsApp chat at 0172 1217212

 

Network Assistant: https://vod.af/DerNetzAssistentHilft1

 

Thank you.

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Lösung in ursprünglichem Beitrag anzeigen

1 Antwort 1
MariaK
Moderator:in
Moderator:in

Hello DimVel87,

 

we moderators no longer offer individual support here via the forum.

But we are happy to help you. For this we need personal information from you.

 

Please contact us via one of the following channels:

 

Your contact to Vodafone - Vodafone Community

 

Facebook service page at www.facebook.com/vodafoneDEservice

Twitter service page at www.vod.af/vfservice

Or via WhatsApp chat at 0172 1217212

 

Network Assistant: https://vod.af/DerNetzAssistentHilft1

 

Thank you.

Bewertet hilfreiche Beiträge mit Likes!