1

Frage

2

Antwort

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Lösung

Cable broadband disconnects multiple times a day
wpm
Daten-Fan
Daten-Fan

(entschuldigung - ich lerne noch Deutsch, deshalb schreibe ich auf Englisch.)

 

For a few weeks, my connection will repeatedly drop out for ~1 minute during the day. During this time, no pages will load on wifi or via ethernet, my work VPN will disconnect and if I am using Discord, I will still be able to hear other users/watch any screenshares, but they will be unable to hear me until the connection issue is over. This can happen multiple times in an hour, and I've tried restarting the router and running the Stoerungsfinder, but with no result.

 

I'm currently on the GigaZuhause 250 Kabel tariff with the Vodafone Station router. Could this be a router issue?

2 Antworten 2
Ama_nda
Moderator:in
Moderator:in

Hi @wpm 


We do not currently offer direct support in the forum. However, you are welcome to contact us via our service channels: Your contact to Vodafone - Vodafone Community.


Best regards
Ama_nda

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MrPiddybuddy
Smart-Analyzer
Smart-Analyzer

This could have multiple reasons. Example: at work, we have a complete antivirus/firewall suite installed on the PC. That thing investigates every bit going in and out which costs a lot of CPU power, because it scans everything. Everything. When streaming internet radio and loading a new website in parallel it could happen that the internet connection is interrupted for some seconds just because the firewall cannot cope the traffic or the CPU is completely used otherwise.

What I wanted to say: it could also be your PC and the software.