Blinking red light

[qwerty12345]

Hello. I received Vodafone station 6 (a cable contract) last week and installed it according to a guidebook, but the red light keeps blinking all day. Could you give me English support?

[Tina]

Hello qwerty,

welcome to our community. For a closer look send me the following informations in a private message:

full name

date of birth

address

customer number
 

I will probably hire a technician to do the install. For that I need your phone number.

Write a short reply here afterwards.

Best regards

Tina

[qwerty12345]

Dear Tina,

I sent the necessary information to you.

[Tina]

Thank you. You have connected the cable router according to the instructions? Does the wall socket have 2, 3 or 4 connections? If a technician is needed for the installation, I need a phone number (national).

[qwerty12345]

I have connected the cable router according to the instruction. The wall socket has 2 connections.

When I pushed a reset button, all lights kept blinking white. But, only the internet light flashed white and red.

Unfortunately, I don't have a German number yet.

[Tina]

Thank you. I am forwarding a ticket to our specialist department. I will leave your phone number. Please leave the cable router connected.

Best regards

Tina

[qwerty12345 · Accepted solution]

Hi Tina,

Thanks to your support, I can use the internet!
Thank you so much!

[Tina]

You're welcome . As your request is solved, I will close this thread now.