My internet is not working. Router Flashing Red light

[GinsonMathew]

Hi,

I am using using Vodafone Internet using Vodafone router.

From yesterday, 21.Jun.2023, 8:45AM till now 22.Jun.2023 10.04AM there is not internet.

The router is had red light blinking. I had already raised a network disruption ticket yesterday around 12:30PM. Till now, there is no change. 
Please fix the issue ASAP

My kundennummer XXX
My Vertragsnummer XXX

Network disruption ticker nummber XXX

Thanks,

Ginson Mathew

Edit: Customer number deleted for privacy reasons.

[MariaK]

Hello GinsonMathew,

we no longer offer individual support via the forum.

But we are happy to help you. For this we need personal information from you.

Network wizard: https://vod.af/DerNetzAssistentHilft1

Please contact us via one of the following channels:

Facebook service page at www.facebook.com/vodafoneDEservice

Twitter service page at www.vod.af/vfservice

Or via WhatsApp chat at 0172 2000 229

Thank you.