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Lösung
am 22.02.2022 11:40
Hi Team,
I have DSl connection and internet is on/off for every 15 min. Could you please check it. I tried to contact customer care but they are not helpful.
Zip-cdoe: 80797
Let me knwo if you need anything.
br,
Dashrath
am 23.02.2022 11:40
Hey Dashrath,
frequent disconnects are most likely an issue with your router or the landline itself.
Could you please do me a favor and reset the router to factory defaults & configure it with the modeminstallationcode?
This helps in most cases.
If the error persists, i'm happy to help.
Then please send me a private message with your dsl customernumber & mobilenumber.
Therefore please click on my name/avatar , then the big red button on the right side "sende diesem Nutzer eine private Nachricht".
Cheers,
Andre