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am 07.09.2023 14:17
Hello,
I have a problem adding my CallYa card to MyVodafone. At the store, I was not given customer password Kunden-Kennwort or participant password Teilnehmer-Kennwort. Can someone please tell me where I could find the password? Thanks!
am 09.09.2023 12:25
Hi @niemawifi,
Thank you for your message.
Select your mobile contract in MyVodafone. Click on Meine Daten > Kunden- und Teilnehmer-Kennwörter. Then click on continue for the Kunden-Kennwort.
Good to know: Your customer password must consist of at least 8 and at most 20 characters. It may only contain letters and numbers. Ä, Ö, Ü and ß are not permitted.
You don't use MyVodafone yet? Please send us the completed InfoDok 265: Kunden- und Teilnehmer-Kennwort ändern für Mobilfunk-Privatkunden (vodafone.de) (PDF) > . You will find the address in the InfoDok.
Many Greetings
Ama_nda