Problems ordering GigaMobil Young XL with a Dutch IBAN

[Rancid]

Hello, I am unable to buy the GigaMobil young XL plan because I don't have a german IBAN yet. Is there any workaround to that? Thanks!

[Mav1976]

Hi @Rancid,

I'm not sure but as far I can remember is online only a German IBAN possible. Do you have the possibility to use a German IBAN by a friend for short time?

It should be possible to change your bank data afterwards with InfoDok 230 to your Dutch IBAN.

Or you can go into a VF store to sign a contract. Maybe it's possible there to accept the Dutch IBAN at the first go. But be aware that your haven't a right of revocation after signing of a contract there. 

[emily2505]

Hi! 

The best option is to contact our support team so they can check whether an alternative ordering process is possible for your case. You can also visit a Vodafone shop with your documents, where the team can review the available options together with you.

We hope you'll be able to join us soon! 🚀📱https://vod.af/VodafoneWhatsAppHilfe