Want My Tariff Changed Please

[Izziboi]

Hello,

Telekom just told me that it has cancelled my contract and informed you about it. Could you please now change my tariff to 100Mb/s.

Thank you.

[Tina]

Hello Izziboi,

when did they confirm this to you? Currently, the notice is still on file.

Best regards

Tina

[Izziboi]

They told me yesterday.

Thanks

[Tina]

Hello Izziboi,

then please be patient. The colleagues will certainly have to process it first.

Best regards

Tina

[Izziboi]

Hello,

I'm still waiting for you to attend to my request of changing my tariff to 100Mb/s.

Thank you.

[Nancy]

Hello Izziboi,

I will gladly change your tariff for you, the term will be extended by 12 months. If you agree, let me know and I'll make everything ready.

Best regards

Nancy

[Izziboi]

Hello,

Yes, I agree. Please go ahead and change the tariff to 100Mb/s.

Thank you.

[Thomas · Accepted solution]

Hi Izziboi,

the tariff change has been ordered. You will receive a confirmation.

Regards

Thomas

[Izziboi]

Hello,

Thank you very much for that.

[Thomas]

Hi Izziboi,

do you have any questions or can the thread be closed?

Regards

Thomas