Vodafone router hasn't been delivered yet but billing started

[Sanky1984]

Hello,

I'm still waiting to get the Vodafeone router. Could you please tell me when it will be delivered.

Also, as I didn't get the router yet, I couldn't start the connection but I can see the billing has started. 

Please advise here.

Regards,

Sankarsan De

[Tina · Accepted solution]

Good evening Sanky1984,

so we can see exactly where it's stuck, please message us on Facebook and Twitter.

Best regards

Tina