am 19.02.2021 19:32 - zuletzt bearbeitet am 19.02.2021 19:53 von CommunityTeam
Hello,
I have been using Vodafone internet connection since last August(2020). The contract is for two years, but I have to move into a student dorm where a highspeed internet connection exits which includes my rent. So I am requesting Vodafone team to help me for the termination of this contract.
I hope you will help me about this matter as soon as possible.
I want to cancel my contract from first March 2021 as I am moving out on this day.
I hope you will instruct me when I have to return the device which came to me from vodafone.
My Kunden number: ***,
Vertragsnummer: ***
Here I have attached my new Studentwhonheim Vertrag. Please have a look.
Kind Regards,
Uday, Md Samsuzzaman
Edit: Customer data removed. Please do not post personal data.
am 22.02.2021 08:39
Hello
you must report your move to the removal service, we cannot accept this here. If the contract at the new address is not possible, the colleagues will also take care of the termination in accordance with the Telecommunications Act.
Regards
Grit