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Router didn't arrive and can't reach support!!
KeinRoboter
Smart-Analyzer
Smart-Analyzer

I was supposed to get a new Kabel router as part of my upgrade. It did not arrive and I can't reach anyone from support about it. A few days ago i get a mail saying I need to send back my old router and now I checked meinvodafone it says "Auftrag Storniert am 07.02.2023". I don't know what to do now or why this was canceled. 

This has been a very frustrating and disappointing experience. Please help!! 

1 Antwort 1
Nancy
Ex-Moderator:in
Ex-Moderator:in

Hello KeinRoboter,

 

I am sorry that your device change did not work out. Please get in touch via one of our other contact channels and we can take a closer look.

 

Best regards

Nancy

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