Return old HomeBox with incorrect number
hani-1
Smart-Analyzer
Smart-Analyzer

Hey,

 

I have recently upgraded my connection speed and requested a new router. I got an email that I have to return my old router with a Gerätenummer different than the one I have. 

 

The difference is only in the last number. So the email has "xxx2de6" at the end of the number while the device I have has "xxx2de9". So I wanted to check if this is an issue or should I just send the device I have ending in "2de9"?

 

Thanks

Hani

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Kurtler
SuperUser
SuperUser

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

 

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Best regards Kurt

Bitte keine Anfragen über PN stellen!

Lösung in ursprünglichem Beitrag anzeigen

2 Antworten 2
Kurtler
SuperUser
SuperUser

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

 

Vodafone Service - Startseite | Facebook 

https://twitter.com/vodafoneservice


Best regards Kurt

Bitte keine Anfragen über PN stellen!

Okay, thanks a lot