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Lösung
am 16.07.2022 23:06
hello team,
I have applied for a new connection of Vodafone Kabel Internet via check24 website on July 11, 2022. On July 12, 2022 I received an e-mail stating :
Dear Sagardas Sagardas,
You have received a new letter from us - by post or email. You can now find a copy of it for the next 13 months at vodafone.de/meinedokumente.
But I didn't have Vodafone account till today, I have just created it right now. Although, I am not able to find this letter online. Also I ordered this connection for my new apartment in which I will be moving on 19th July, 2022, so there is no way I can collect the letter if it is sent by post on new address. I have provided my desired deployment date as 29th July, 2022, considering the previously mentioned move-in date.
Will it be possible to share the letter via e-mail so that I can track the order online and add to my vodafone account.
Also please let me know when can I expect the hardware delivery.
Greatly appreciate your quick support on this topic.
best regards
Sagardas
Gelöst! Gehe zu Lösung.
am 20.07.2022 14:14
Hello Sagardas,
happy to hear it worked out. ![]()
Then I'll put a lock on here.
Best regards
Nancy