Frage
Antwort
Lösung
am
29.04.2021
10:57
- zuletzt bearbeitet am
29.04.2021
21:15
von
Kurtler
Hello,
the technician was at my apartment today but he said that the phone box is in another building. I was never told this information before and I of course don't have the keys to the other building. So now I have talked to the Hausmeister and he will unlock the building on the appointment day.
I need a new appointment as soon as possible please. How can I request for one ?
Edit: @Customer101 Moved in the right board. Best regards Kurtler
am 03.05.2021 10:21
Hey Customer101,
sure, we are happy to help.
I'm sorry that the activation of your landline was nut successfull in the first step.
Are you using a dsl or cable contract?
Cheers,
Andre