My Vodafone router returned back to the sender

[Nihal-yadalam]

I ordered Vodafone Kabel 100 on October 16th, 2023 through DHL. Unfortunately, my router has been returned to the original sender (Vodafone). I haven't received any notification from Vodafone so far. Kindly help me with this regard. 

Please find the DHL Tracking number: * for more details. Also attaching a PDF for your reference.

What should I do to ensure my router is sent to the correct address? Is it possible to deliver the router again to my address? 

Thanks & Regards,

Nihal 

*Edit: @Nihal-yadalam personal information deleted. BR J0hann

[andreasabaad]

Seit 08/22 Ist ist dies ein reines Kunden helfen Kunden Forum. 

Du musst dich an die offiziellen Kontaktstellen wenden.

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954