Moving to my boyfriend flat

[Michal_01]

I have Internet and phone cable conract since 2016 , I moved recently moved to my boyfriend flat and he already have cable internet with Vodafone , so we dont need 2 contracts.
I read that in this case I can terminte my contract using the moving page but when I tried to use it it said I have to pick one service to move, what should I do ? I dont want to move any service 

Thank you

Michal

[Grit]

Hello Michal,

you still have to report a move, it's called moving to a different contractor. You have to provide the data of the other customer. We cannot accept this here, you have to use the relocation service.

Regards

Grit

[Michal_01]

Hi Grit,

Thank you for the quick reposne, I was in that page I dont seen an option to move to a diffrent different contractor, should I add it in the comments with account number ? it also forcing me to pick a product to move , should I pick Internt/Telefon (screen shot attched) ?

Thank you again !

Michal

[Grit]

Hello Michal,

please enter the additional information in the free field.

Regards

Grit