Frage
Antwort
Lösung
am 02.11.2021 09:23
I currently have the Red 1000 plan, but am moving to a village that barely has DSL service. Can I change my tariff from Red 1000 to a GigaCube plan?
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02.11.2021 18:02 - bearbeitet 02.11.2021 18:02
Not possible. You can change to dsl.
02.11.2021 18:02 - bearbeitet 02.11.2021 18:02
Not possible. You can change to dsl.
am 05.11.2021 13:21
So I can cancel my plan then, because the service is not the same as my original contract?
am 05.11.2021 23:29
Yes, exactly. You have a special right of termination if you cannot continue the contract at the same conditions at your new place of residence. However, the notice period is 3 months, which you have to pay, even if you can no longer use the contract.
Only when switching to Vodafone DSL does Vodafone waive this 3 month period and terminate the cable contract with the activation of the DSL contract.