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Antwort

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Lösung

Moving - Change from Cable to GigaCube?
Andrew4
Smart-Analyzer
Smart-Analyzer

I currently have the Red 1000 plan, but am moving to a village that barely has DSL service. Can I change my tariff from Red 1000 to a GigaCube plan?

1 Akzeptierte Lösung

Akzeptierte Lösungen
DreiViertelFlo
Giga-Genie
Giga-Genie

Not possible. You can change to dsl. 

Lösung in ursprünglichem Beitrag anzeigen

3 Antworten 3
DreiViertelFlo
Giga-Genie
Giga-Genie

Not possible. You can change to dsl. 

Andrew4
Smart-Analyzer
Smart-Analyzer

So I can cancel my plan then, because the service is not the same as my original contract?

Yes, exactly. You have a special right of termination if you cannot continue the contract at the same conditions at your new place of residence. However, the notice period is 3 months, which you have to pay, even if you can no longer use the contract.
Only when switching to Vodafone DSL does Vodafone waive this 3 month period and terminate the cable contract with the activation of the DSL contract.