Internet is really bad

[akono]

For the last weeks, I noticed that I am having an extremely slow internet. So I kept tracking the internet speed and I get maximum 4 mbps specially from the afternoon until late night, which is impossible to even watch a Youtube video. And I need the internet at home since I workd from home and I am not allowed to go to the office!

I need someone to check what is going on around my area because I am not the only one who is having the same problem.

[Moni_GK]

Hello akono,

Unfortunately I can't find your old customer number in the system. Therefore I need your customer data again. Please send me a PN with your customer data (name, address, customer number and date of birth).

Then please contact me again here, if you have sent me the data.

Kind regards

Moni

[akono]

Hi Moni. I sent you a private message with the subject "Re: Internet is really bad".

Please fix the internet ASAP. I CAN'T WORK FROM HOME BECAUSE OF THAT!!!!

[ERFD]

Hello akono,

the load in the evening is temporarily high but not permanently. Please leave 1 - 2 speedtests here when the line collapses again.

Best regards Fred