Frage
Antwort
Lösung
am
17.05.2021
10:11
- zuletzt bearbeitet am
17.05.2021
17:21
von
Jens-K
Hello all
to who shall I sent the de registration to cancel the home internet contract and also adress to send the router
Please advice
@Jose458763 Edit: Moved from DSL to Cable.
am 17.05.2021 16:14
Hi Jose458763,
do you use cable or DSL?
I'm asking because you opened a thread in our cable board before and now your posting in our DSL board.
What is the name of your tariff?
Regards,
Jens
am 17.05.2021 16:17
Hello
is cable is called Red Internet & Phone 400 Cable
am 18.05.2021 09:17
Hello,
you must first notify us of your move, stating your new address. Then you will receive a confirmation of cancellation, in which you will also find the return modalities. Please report the move to the relocation service, as we cannot accept this here.
Regards
Grit