Failed Direct Debit
CC2
Daten-Fan
Daten-Fan

Hello , 

 

My direct debit payment scheduled for yesterday failed due to an issue with my bank account. The issue has now been resolved.  How do I initiate another direct debit payment for my current cabel internet bill? 

3 Antworten 3
Grit
Ex-Moderator:in
Ex-Moderator:in

Hello CC2,

 

if the debit failed the first time, another attempt will start in a few days. Only if this also fails, the bank account will be deleted from the system.

 

Regards

Grit

Bewertet hilfreiche Beiträge mit Likes und Sternen!

Thank you. How soon will the second attempt be made? 

Tina
Ex-Moderator:in
Ex-Moderator:in

Good morning,

 

usually around 14 days later .

 

Do you have other questions?

 

Best regards

Tina

Bewertet hilfreiche Beiträge mit Likes und Sternen!