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Lösung

Changing my apartment, moving from paderborn to dortmund.
AmirDe
Daten-Fan
Daten-Fan

I currently have a vodafone contract, my contract ends in 06/04/2023. However in a month time I will be moving to a new location from paderborn to dortmund. Now my question is will vodafone take care of internet during my relocation or do i have to cancel existing contract and make a new one? Can someone please explain to me the process. I will be moving in 2 or 3 months.

 

Also I have another general question is current contract cancelable with 3 month notice period if I request for cancellation now? 

 

Kind regards,

Amir

1 Antwort 1
Torsten
SuperUser
SuperUser

If cable internet from Vodafone West is available at your new place of residence, your contract will move with all existing options without ifs and buts.
Since you are a customer of Vodafone West (NRW, Hesse and BW), you can easily report the move by email.
If there is no cable internet or the previously booked bandwidth is not available at the new place of residence, your connection will be terminated as required by law with a notice period of 1 month (starting with receipt of the notification of your move). You then have to submit a copy (photo or scan) of the registration certificate after you have received it.