Frage
Antwort
Lösung
am 23.08.2021 14:51
Hello,
Hoping someone can help me.
I will be leaving Germany permanently in December and returning to Australia. Due to this I need to cancel my internet cable contract. Can someone please tell me how I can do this and what documents I need to provide?
I saw a previous posting which mentioned a form but when I click on the link, it just sends me to the page to add a contract to the my Vodafone portal.
Thank you in advance
Amy
am 24.08.2021 07:31
Hi Amy,
you only need to report a move. For this purpose we have an online moving service.
Regards
Thomas
am 24.08.2021 08:04
Thank you Thomas,
And will this form cancel the contract?
Thanks again.
Amy
am 24.08.2021 09:18
Hi amy44,
with the form you report the move abroad. This then goes to the colleagues and they will process everything else. You will then also receive a confirmation.
Regards
Thomas