Cancelling my cable contract
amy44
Daten-Fan
Daten-Fan

Hello,

Hoping someone can help me.  

 

I will be leaving Germany permanently in December and returning to Australia.   Due to this I need to cancel my internet cable contract.  Can someone please tell me how I can do this and what documents I need to provide?  

 

I saw a previous posting which mentioned a form but when I click on the link, it just sends me to the page to add a contract to the my Vodafone portal.  

 

Thank you in advance

Amy

3 Antworten 3
Thomas
Moderator:in
Moderator:in

Hi Amy,

 

you only need to report a move. For this purpose we have an online moving service.

 

Regards

Thomas

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amy44
Daten-Fan
Daten-Fan

Thank you Thomas,

 

And will this form cancel the contract? 

 

Thanks again.

Amy

Thomas
Moderator:in
Moderator:in

Hi amy44,

 

with the form you report the move abroad. This then goes to the colleagues and they will process everything else. You will then also receive a confirmation.

 

Regards

Thomas

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