Adding DSL Contract to My Vodafone Account

[Kechrs]

Hello 

I already have a MyVodafone account associated with my mobile contract, and I wanted to add my DSL to the same account so I can check my bills etc. In fact I have 2 DSL contracts I want to add.  

In order to do so I need to enter my  DSL online registration codes which I don't have. 

How I can retrieve this Registration Codes? As they are old contracts, I don't have the respective papers. 

Thanks for your swift response

[Michi]

Hi @Kechrs ,

please send me a PN with your customer data (customer number, name and date of birth of the contract holder, e-mail address).

I will then send you the code again by e-mail.

Best regards,

Michi

[Kechrs]

Hi Michi,

Thx for the swift response.

I have send already the relative information via PM.

[Nancy]

Hello Kechrs,

so that I can look at it, I still need your full address by private message.

Write me afterwards here again publicly in the thread, as soon as you have sent me the data.

Best regards
Nancy

[Kechrs]

Hi @Nancy ,

Just send you through PM the requested address.

Kind regards

[Nancy]

Hello Kechrs,

for which contract do you need the activation code? Just write me here the last 4 digits of the customer number.

Best regards

Nancy

[Kechrs]

Hi Nancy,

I need the activation codes for both contracts, as I want to add them in the profile page

*****7907 & *****6668

Best regards 

[Kechrs]

@Nancy & @Michi Any other information needed from my end to proceed?

Regards

[Thomas]

Hi Kechrs,

it´s send for both contracts.

Regards

Thomas

[Kechrs]

Dear All,

I have received 2 activations codes to enable me to have the online registration into the Portal and track my invoicing .

However....I have received the codes in a format of XXXXX-YYYYY-ZZZZZ , that means I received 15 digits 5digits x3 fields , when the portal to link to add my contracts , requiring the registration code is 5X5 digit fields......so what is the delta here?

I am missing another 10 digits?  or I need to fill the rest in certain way. 

Cannot be so difficult....as I expect that the requirement from your portal should be a generic format...

Thanks in advance.