abbrechen
Suchergebnisse werden angezeigt für 
Stattdessen suchen nach 
Meintest du 
Aktuelle Eilmeldungen

TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!

1

Frage

2

Antwort

3

Lösung

how to terminate my contract.
zhujin
Smart-Analyzer
Smart-Analyzer

Hello,my name is xxx, address: xxx. My kundennummer:xxx    Vertragsnummern:xxx. Because I have finish my MD study in Hannover Medical School  and  returned to China on May 22, 2019.  I have cancelled my Deutscheland ID card, so I would like to terminate my contract. Please send me further information, thank you very much!

 

Edit: Please don´t mention private data here publicly here Regards Heike 

 

 

1 Akzeptierte Lösung

Akzeptierte Lösungen
Tina
Ex-Moderator:in
Ex-Moderator:in

Thanks for your pn. I deleted your last message. You shouldn't write your dates in public.

 

I took care of the cancellation. The confirmation is on its way to you.

 

Best regards

Tina

 

Bewertet hilfreiche Beiträge mit Likes und Sternen!

Lösung in ursprünglichem Beitrag anzeigen

7 Antworten 7
Mav1976
SuperUser
SuperUser

Hi @zhujin,

What kind of service do you use (cable or DSL)? You wrote your question in both forums.

Nevertheless you have to send your cancellation of a contract to VF (e.g. post mail, contact form) and don't forget to mention to TKG §46, subparagraph 8.
Also send a copy of your "Abmeldebestätigung" with your cancellation of a contract.

Note: You have to pay further 3 month as from your moving.

Tina
Ex-Moderator:in
Ex-Moderator:in

Hello zhujin,

 

welcome to our community. Nice to see you.

 

Send me the following informations in a private message:

 

full name

date of birth

previous and new address

customer number

deregistration cancellation from germany (as image file)

 

Write a short reply here afterwards.

 

Best regards

Tina

Bewertet hilfreiche Beiträge mit Likes und Sternen!
Tina
Ex-Moderator:in
Ex-Moderator:in

Thanks for your pn. I deleted your last message. You shouldn't write your dates in public.

 

I took care of the cancellation. The confirmation is on its way to you.

 

Best regards

Tina

 

Bewertet hilfreiche Beiträge mit Likes und Sternen!
zhujin
Smart-Analyzer
Smart-Analyzer

Thanks for your warm reply. Please send the cancel information to my EMAIL  ***. Because  I am not in Germany now. And the annother question is where should I pots the  Intenet devices to your company. Thank you very much and looking for you reply!

 

Edit: EMAIL deleted

Lars
Ex-Moderator:in
Ex-Moderator:in

Hi zhujin,

 

I have added the e-mail address to the system. Can you confirm it briefly? You should have an e-mail in your mailbox. Please contact us again as soon as you have done so. I will then send a copy of the confirmation to your e-mail address.

 

Best regards

Lars

Bewertet hilfreiche Beiträge mit Likes und Sternen!
zhujin
Smart-Analyzer
Smart-Analyzer

I have confim the Email and you can send the doucments copy to my mailbox now. Thank you very much!

Thomas
Moderator:in
Moderator:in

Hi zhujin,

 

we have sent you the confirmation.

 

Regards

Thomas

Bewertet hilfreiche Beiträge mit Likes!