False charges as Security Package
Ankit_bende
Daten-Fan
Daten-Fan

Hi,

I am a Vodafone fiber internet customer with a contract for 2 years. In my contract I had only subscribed for internet without any security packages. But since last month I have been charged extra for Security package which I had never subscribed for. This is really not fair. I have been trying to cancel the security package but I don't find any option in MeinVodafone.

I request you to kindly help me canceling the security package and also initiate refund for the falsely charged amount for security package for the last month.

 

Thanks and regards,

 

Ankit

 

 

1 Antwort 1
Thomas
Moderator:in
Moderator:in

Hi Ankit_bende,

 

please contact us via our alternative contact channels. We can certainly help you.

 

Regards

Thomas

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