Where is the customer number for cable internet?

[friedelgrl]

Where would i normally be able to find the Kundennummer? I'm yet to pick up the router from a parcel shop but have received the letter of activation already in the post to add the contract to Mein Vodaphone. I also havent received a contract at all, would this be in the router pack? Or the customer number is one of the below from the shipment email:

Auftragsdatum:

23.03.2026

Auftragsnummer:

3458xxxxx

SAP-Auftragsnummer:

5000xxxxxx

Lieferscheinnummer:

600086xxxx

Paketnummer:

34043466498xxxxxxx

[emily2505]

Hey! 😊 Your customer number isn’t in the shipping email. You’ll normally find it in the activation letter you received by post. It’s also often included in the contract documents inside the router package when you pick it up.