Lost package

[wei1991]

Hi, since the doorbell of the building where I live is broken, I can't receive the package very well. Can I pick it up myself, thank you.

[reneromann]

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@wei1991  schrieb:

Can I pick it up myself, thank you.

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No, there is no pick up place...

[wei1991]

The sending information shows that the package is sending back to the shop, How can I recieve the package again? or How can I ask to send it again?