Frage
Antwort
Lösung
am 11.03.2023 18:41
Hello, I currently have a 4G Gigacube plan with a maximum data volume of 310GB. I would like to upgrade it to the unlimited option that is currently priced at 59.99€ as I am under 28 years old. I am unable to change the plan myself because it does not let me. The chatbot and Whatsapp is useless. I saw in other forums that the moderator is able to help directly with this issue. Is any customer service agent able to help me with this problem?
Thank you 🙂
Regards,
Kevin
am 13.03.2023 10:49
Hi @Kevin0720 ,
we are happy to help you.
Please contact us directly at https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/td-p/1912292 so that we can also see your customer data.
You can also contact us via Facebook or Twitter.
Best regards
Michi