no internet

[tarnold1]

My router arrived today, but upon plugging everything in and attempting to do the setup my internet light keeps flashing red. When I check the vodafone site it says there are no faults in my area. What is the next step? 

[pRo-Marco]

Hi tarnold1,

the next step is, to call a technician to install the connection.

Please send me your name, address, day of birth and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco

[tarnold1]

I have sent you a message with my information. 

[pRo-Marco]

Hi tarnold1,

the technician will call you to arrange an appointment.

Kind regards

Marco