Vodafone Wi-Fi 6 Station - Internet LED blinks red

[andrifiore]

Hello community!

First of all, sorry for writing in English, but my German is ganz schlecht.

Second of all, this problem is very urgent, I am a remote worker and I need to set up my wifi urgently.

Now, as per the title, I installed today my Vodafone Wi-Fi 6 Station, and after a few seconds the Power and Wi-Fi LEDS started to have a static white light. Instead the Internet LED is blinking red. I tried to wait some hours, restart the router, unplug it for a few minutes, reconnect all the cables. 

I already searched a lot and I found several similar threads in this forum, and for what I see the most common resolution is fixing an appointment with a technician (I suspect something is weird with the line cables in my apartment, I just moved in).

Can someone please support? Ready to share my info to be contacted by the technician (as I said, the matter is pretty urgent).

Thank you

Andrea

[ERFD]

Hello Srikanth59,

If you get stuck there, we will be happy to commission the technician. Please send us the customer number, name including address and date of birth of the contract holder by private message.

Write here briefly when the data has been sent.

Regards Fred

[Emrah_Akkan]

Hello everyone,

I am having same issue. unfortunately my level of German is not helping me with hotline

It seems I have one downstream channel but no upstream. Will probably need a technician to help with this. Can somebody help me get connected please?  😃

[Wallace]

Hi Emrah_Akkan,

please open a separate thread in the appropriate board.

Regards

Wallace